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FAQs
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What kind of warranty do you offer?We offer an industry-leading 20-year warranty on the wooden structure of our playsets and a 5-year warranty on all other components. This gives you peace of mind knowing that your investment is protected.
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What if I have questions or need assistance after my playset is installed?Our dedicated customer support team is always available to answer your questions and provide assistance. We're committed to ensuring your complete satisfaction with your Playground Pro playset.
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What types of playgrounds do you offer?We offer a wide range of playground options to suit various needs and preferences, including: *Residential Playsets:** From classic swing sets to elaborate multi-level structures, we have the perfect playset to transform your backyard into a haven of fun. * **Commercial Playgrounds:** We design and install engaging and inclusive play spaces for schools, daycares, churches, and community parks. * **Custom Playgrounds:** Our expert designers will work with you to create a unique playground that meets your specific requirements, budget, and vision.
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What makes Playground Pro different from other playground companies?At Playground Pro, we're passionate about creating exceptional play spaces that go beyond the ordinary. We combine Amish craftsmanship with premium vinyl construction to deliver playsets that are not only safe and durable but also fully customizable to spark imaginations and foster growth. Our commitment to quality, customer service, and community focus sets us apart as a leader in the playground industry.
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What is the average lifespan of a Playground Pro playset?Our playsets are built to last for generations. The combination of high-quality materials, durable vinyl construction, and meticulous Amish craftsmanship ensures exceptional longevity. With proper care and maintenance, your Playground Pro playset can provide decades of enjoyment.
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Why should I choose a vinyl playset over a traditional wood playset?Vinyl offers several advantages over wood: Durability: Vinyl is resistant to rot, decay, splintering, and insect damage, ensuring a longer lifespan and reduced maintenance. Safety: The smooth, splinter-free surface of vinyl provides a safer play environment for children. Weather Resistance: Vinyl can withstand harsh weather conditions, including rain, snow, and extreme temperatures, without fading or deteriorating. Low Maintenance: Vinyl playsets require minimal upkeep, saving you time and money.
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Are your playsets safe for children of all ages and abilities?Absolutely! We prioritize safety in every aspect of our design and construction process. Our playsets meet or exceed all relevant safety standards, and we offer a variety of inclusive features to ensure that children of all abilities can enjoy our play spaces.
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What kind of wood is used in your playsets?We use Wolmanized® treated lumber, a premium wood that is resistant to rot, decay, and insect damage. This ensures the structural integrity and longevity of our playsets.
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Can I customize my playset?Yes, customization is one of our specialties! We offer a wide range of options to personalize your playset, including: Slides: Choose from various styles, sizes, and colors. Climbing features: Add rock walls, cargo nets, and other exciting challenges. Playhouses and towers: Create unique spaces for imaginative play. Swings: Select from different types of swings, including belt swings, tire swings, and baby swings. Accessories: Add fun extras like telescopes, steering wheels, and activity panels.
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How does your 3D Design Center work?Our interactive 3D Design Center allows you to visualize your dream playground before it's built. You can choose from a variety of components, colors, and themes to create a custom design that perfectly fits your space and budget.
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Do you offer installation services?Yes, we provide professional installation services to ensure your playset is assembled correctly and safely. Our experienced installers will handle everything from site preparation to final setup.
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How do I maintain my playset?Our vinyl playsets are extremely low maintenance. Regular cleaning with a garden hose, mild soap, and a soft brush is usually all that's needed to keep your playset looking its best.
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